100% Satisfaction Guarantee
Dear eBay Customer,
If for any reason you are dissatisfied with your purchase, please get in touch with us within seven days of receipt of good, and we will resolve the issue. If needed, the goods can be returned to us, and we will refund the full amount excluding any postage costs incurred.
Should any problems arise with your order, kindly give us the opportunity to resolve any issue before opening any eBay or PayPal dispute. Prior to leaving any Negative / Neutral feedback / low ratings, kindly contact us first if there are any issues, so we have the opportunity to solve any problem. Please note that we work very hard to provide an excellent service to our eBay customers, and we would like all our customers to be satisfied. We aim to respond to all messages within 24/48 hours during our working week. Any messages received outside of working hours will be responded to on the next working day in the same time frame.