Please do not leave negative feedback without contacting us first to resolve your problem... we work hard to dispatch our orders on time and we also hope they are delivered on time. please contact me through ebay message to resolve any problem you are experiencing
If you do not receive your order within 7 days of dispatch Royal Mail ask if you can contact your local Royal Mail parcel distribution office PDO to ask if your parcel is waiting to be collected
If your courier could not make delivery this is where he will have left it, he is supposed to leave a card to let you know this but they can run out of these.
99% of the time your parcel will be at the sorting office and it is the quickest way to be able to resolve your missing parcel
For the EU and REST OF WORLD we are using a tracked service where possible for value to weight if you are only purchasing one small item it would not be advisable to send it tracked as it too expensive .
although it would be of interest for you to order more than 1 small items for a the tracked service to apply and we would also be able to give discount when available.
IF YOU HAVE ANY QUESTIONS PLEASE DO NOT HESITATE TO ASK
Postage and Packaging
ü OSTAGE DISCOUNTS AVAILABLE ON MULTIPLE ITEMS!!
ü We put our trust in Royal Mail to deliver swiftly using 1st Class Service
ü Estimated delivery using Royal Mail is UK 2-3 days ..... EU 7-20 days ..... ROW 10-25 days .....
ü If you have not received your parcel within 7 days, please check out your local sorting office as parcels have been returned to us because they had not been collected as sometimes Royal Mail do not leave cards
Dispatch Time
ü We operate a dispatch policy to ensure your parcel will be processed within 24 hours (excluding weekends)
ü You will receive an email to confirm when your item has been posted.
ü Items are dispatched only after payment is received.
Contact Us
We pride ourselves on our customer services, if you have any questions, or problems please do not hesitate to contact us
Email: Via eBay Messages