Shipping
We send this items to buyers with Tracking Service.(Some countries may not include a tracking number.)
We are based in South Korea. The items you ordered will be shipped out in 1-2 business day when your payment is clear. We only ship to confirmed eBay Shipping addresses. Your Shipping address must match your PAYPAL address.
Please note any orders made on weekends or bank holidays will be dispatched the next working day. Delivery time is about 8-30 business days and it may vary depending on shipping service, customs clearance, especially during peak periods. It is exclude Sat & Sun. Delivery times may take up to 8 weeks to some European countries and South American countries due to strict custom inspection. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
[Estimated Delivery Time : Economy shipping] 8~23 days - South East Asia and Asia 14~30 days - Canada, United Kingdom, United States, Australia, 18~35 days - Europe, South America and Middle-East Asia 28~59 days - Italy, Brazil (due to strict custom inspection) 25~59 days - Russian Federation
[Estimated Delivery Time : Standard shipping] For more fast & safety shipping, we are recommend Expedited Flat Rate Shipping service(EMS). It takes about 4 ~ 10days. It international order may take longer to arrive. International rates vary according to region.
If you have not received your shipment within the expected delivery time from payment, please contact us via the eBay messaging system. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
Return/refund
In the unlikely event that a return is request, all returns must include all original items undamaged, in re-saleable condition, all original packaging including manuals, warranty forms, etc. Software sales are not refundable. Shipping and handling fees are not refundable. Buyer is responsible for shipping costs incurred shipping products back Defective goods must be returned within 14 days from the delivery date. Please contact us to get a RMA number BEFORE sending out your exchange. Goods without RMA number will NOT be accepted. Please write the RMA number on the returning package. It is important to declare your package as a "Product for Return" on the Customs Declaration Form, and also $1 as the commercial value. We will refund you or send replacement to you within 2 working days after the item is received. We will not be liable to customer for any damages beyond the amount of m-o-n-e-y that customer has actually paid us.
Contact Us
If you have any questions, our Customer Service staffs welcome you to ebay message. We strive to answer all questions and resolve any problems as quickly as possible.
Please contact us in English or Korean only. We are Sorry for the inconvenience caused to you, thank you!
Feedback is very important for everyone participating in the eBay community. Please kindly leave feedback once you get the package, we will leave same for you. Thanks! Your support can encourage us to do even better!
If things happened please contact us before you leave feedback, we will offer you a satisfying result. We are serious seller and will respond asap.