**HOW TO PERSONALIZE YOUR CHILD'S COOKSET** Please send the name for the engraving onto the utensils, plus your choice of motif - Cupcake, Ladybird, Flowers, Hearts, Stars, Holly etc via ebay messages.
Very important - please remember to double check your spelling and punctuation before sending us your instructions - we will engrave it exactly as you type it! If after you have submitted your engraving information to us, you notice a error, please contact us straight away to correct this before it is too late. Dependent on how busy we are, we would usually try to start work on orders on the same day. Once engraved mistakes cannot be corrected.
**FONT** All our items are engraved by hand in our custom designed font as shown in the photographs.
**HOW DO WE DO WHAT WE DO?** We sketch out your message using a good old fashioned pencil and paper. Then, after drawing out your design onto the utensils in pencil, we use a temperature controlled wire tipped pyrography tool to burn directly into the wood in our unique calligraphy font. We don't use any laser or sandblasting machinery (most other companies do, as it is much quicker!), so when we say it has been done by hand, it really has been personalised with a pair of human hands, and we think it looks all the better for it!
**RETURNS**
We cannot accept returns on personalised items that are misspelled UNLESS the fault is ours, in which case we will make a replacement straight away. If your item is damaged or faulty please contact us BEFORE returning any items.