Q. What payment methods are accepted by Quickshop?
A. We accept PayPal, Direct Deposit, and Credit Cards through PayPal.
Q. Can I pay by other means?
A. No, unfortunately, not at this stage.
Q. If I pay by EFT, what are the bank account details so I can make my deposit?
BSB Number:
| 082574
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Account No.:
| 867181166
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Account Name:
| Quickshop International
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Bank Name:
| National Australia Bank
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When paying via EFT please do not forget to put your eBay User ID in the “to account description/reference” field so we may match your order to the payment.
Q. How long does it take for funds to clear?
EFT: Usually one working day. (Your order number must be included in the transaction details to avoid delays), sometimes it may take up to 48 hours just to appear in our account. This depends on the bank that it is transferred with.
PayPal: Instant.
Q. Do you have a shopfront where I am able to pick up the item and pay cash face to face?
A. No, unfortunately we operate online only. This ensures the best possible pricing due to low overheads.
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Q. How long does it take to deliver my item?
A. Quickshop uses the fastest courier and postal services available. ETAs can be requested as you proceed through our checkout.
Q. What happens if I miss a delivery?
A. All our items require a signature. If you miss a parcel, you will need to pick it up at the details left on a card, or contact us to arrange redelivery.
Q. Do you have a contact telephone number?
A. Yes, it is [phone number removed by eBay]. Our friendly telephone staff are ready to take your calls between the hours of 9am to 5pm weekdays, excluding public holidays.
Q. How do I know I’m dealing with a real business?
A. We are a fully registered business, have an ABN & ACN and are searchable on the Australian Business Register. We are also registered with the Department of Fair Trading and ASIC.
Q. Am I able to cancel my order and request a full refund?
A. Yes, but only if your item hasn’t already been processed or shipped. You may be charged a restocking fee of 10% should you cancel an already paid for order.
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