Features
Shipping:
1. How much is the shipping & handling (S&H)? Our shipping and handling charges are clearly stated in the Shipping and Payments section of the item page, and we provide Free Shipping for most items.
2. For multiple purchases, the combine shipping discount will be automatically calculated when you check out and pay all of your purchases together. Items checked out separately may not be combined and the combine shipping discount will not be offered automatically.
3. Please make sure the correct Ship-To address is entered before checking out. Once the payment is completed, you may not be able to change the shipping address. We shall not be held responsible for any wrong or undeliverable addresses.
4. We usually ship within 1-2 business days of receiving cleared payment.
5. The package will be shipped from the item location to your address via postal airmail services.
6. The regular Registered Airmail service will be listed as "Standard Int'l Shipping " or "Standard Shipping from outside US ". We'll upload the tracking number to eBay once the package is shipped. You may track your package online at the original or destination postal services' website. "Standard Int'l Shipping " or "Standard Shipping from outside US " will normally arrive in 6 -11 business days but sometime goes up to 25-30 business days for remote areas.
"ePacket delivery " is an eBay recommended shipping service for small packets below two kilos, it's faster than regular Airmail service and has full track-and-trace ability.
Returns:
1. We put buyer's satisfaction at top priority. If you're not pleased with your purchases, we'll be happy to make an exchange or refund the item total price less Shipping and Handling (S&H) charges within 30 days of your purchases.
2. For any Exchange, Refund or Return, the item must be in its original condition, including the box, packaging, and all the accessories or gifts.
3. We'll provide prepaid return shipping label if the return is a result of our error. Postage reimbursement is offered only on standard mails, and it needs to be approved by our staff prior to returning.
4. Please allow up to 7 business days for returns to be processed.
5. Shipping and Handling (S&H) charges are not refundable.
Contact us:
1. Customer satisfaction is very important to us and our feedback rating reflects this satisfaction. If you have any question or concern, please contact us via eBay message.
2. We respond to all eBay messages as quickly as possible. Though your question will usually be answered very soon, please allow us up to one business day before you start thinking your message is neglected or the reply is avoided, because there would be time difference, non-working hours or public holidays that have prevented us from making an instant response.
2.How much is the shipping & handling (S&H)? Our shipping and handling charges are clearly stated in the Shipping and Payments section of the item page, and we provide Free Shipping for most items. 3.For multiple purchases, the combine shipping discount will be automatically calculated when you check out and pay all of your purchases together. Items checked out separately may not be combined and the combine shipping discount will not be offered automatically. 4. Please make sure the correct Ship-To address is entered before checking out. Once the payment is completed, you may not be able to change the shipping address. We shall not be held responsible for any wrong or undeliverable addresses. 5. We usually ship within 1 business days after receiving cleared payment. 6.Our Shipping Service: a. Economy shipping from outside AU which will normally need 15-25 business days to be delivered. b.Standard shipping from outside AU which means we send the parcel through ePacket with a tracking number uploaded, and normally it will take 10-20 business days to be delivered. Please allow 5-7 days delay if meet bad weather or other out of control reasons. Thanks! 7. If you have any concern about the shipping service or the shipment of the item, please feel free to contact us via eBay Message, we will do our best to help you. Welcome to buy! 8. You, as the buyer, are responsible for the import duty and/or VAT for items bought from abroad. We have no idea about your local import duty or VAT or any import regulations or restrictions at the destination countries, and we shall not be held responsible for providing this information to buyers. If you have any questions in these respects, we strongly suggest that you check with your local authorities for details before purchases. Return Policy 1. We put buyer's satisfaction at top priority. If you're not pleased with your purchases, we'll be happy to make an exchange or refund the item total price less Shipping and Handling (S&H) charges within 30 days of your purchases. 2. For any Exchange, Refund or Return, the item must be in its original condition, including the box, packaging, and all the accessories or gifts. 3. We'll provide prepaid return shipping label if the return is a result of our error. Postage reimbursement is offered only on standard mails, and it needs to be approved by our staff prior to returning. 4. Please allow up to 7 business days for returns to be processed. 5. Shipping and Handling (S&H) charges are not refundable. Contact Us 1. Customer satisfaction is very important to us and our feedback rating reflects this satisfaction. If you have any question or concern, please contact us via eBay message. 2. We respond to all eBay messages as quickly as possible. Though your question will usually be answered very soon, please allow us up to one business day before you start thinking your message is neglected or the reply is avoided, because there would be time difference, non-working hours or public holidays that have prevented us from making an instant response. |