Q: How come the item I have received is smaller than what is shown in the picture? A: We enlarged picture of our jewelry and Gemstones, customer can have a better view on the jewelry design and stone shape, and pattern. We do provide size and weight for all our jewelry and Gemstones, please read it carefully. Q: Why is the stone color little different from the picture? A: All jewelry photos are taken by professional photographers. They use many photo equipments, like Flash, Day Light and etc. Some of the stone color might have effected a little. (Example: A Larimar stone is blue in color, under the flash and lights it might affect the color a little and it shows little light blue instead of dark blue.) If you bring the jewelry outside under the sunshine you will see the same piece showing under the day light. Q: What are the delivery times? A: Delivery time for international orders is about 11-23 days in most cases, and in rare cases could be up to 3-5 weeks or more sometime during the heavy traffic. Canadian and International orders are subject to search by local customs authorities which can delay delivery by several weeks. Q: Item show on the picture, is that what exactly the same item I will receive? A:Yes, what you see in the picture is what actual item you going to receive. Q: Are all gemstones Genuine or as described? A:Yes, all of our gemstones in store are as described. If you have a question on one of the stones, please contact us |