Terms & Conditions
We offer 14 days return policy to our valued customer: (Term and condition apply)
Our 14 days return policy only cover manufacturing defects and claim should only be made if the item is in its original condition with label intact, Unworn and Unused.
If you bought multiple products e.g. a suit which is combination of two products (Jacket and Trouser) and you noticed one of the item is damaged then you can only exchange the faulty item. (Return item should be in its original condition with label intact, Unworn and Unused)
The 14 days warranty doesn't cover the damage caused by the user, Wear and Tear and the rough or misuse of the product.
According to “The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013” you can cancel your order within 7 days of receiving product, but the item should be in its original condition, not assembled, Unworn and Unused.
Buyer is responsible for the postage to returning an item/s for refund.
If buyer wants to exchange the item then buyer must pay both side of postage.
All waterproof claim must be made within 15 days of receiving goods.
Please check the item thoroughly before start using it. Once you start using the item then we will not accept any damage claim.
We do not offer collection service to returning an item/s. If buyer want to return the item then buyer is responsible to post it.
We do not accept any claim if buyer breached the term and conditions.
Postage PolicyThe NEXT DAY delivery to following post codes will be £15. Please contact us as soon as you place an order for postage invoice.
Scottish Highlands - AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50
Scottish Islands - HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
Next day delivery doesn’t cover weekends and bank holidays as we do not dispatch items on weekends or bank holidays.
Our Cut-off time is 02:00pm each working day. Orders after 2pm may not dispatch on the same day
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