Levelling Ramp Tyre Saver Caravan / Motorhome Round Wheel Leveller Froli MP4606

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The Tool Box is proud to be a family run business retailing from our shop in south Birmingham since 1981.  We welcome enquires and will be pleased to answer any questions you may have about our products or any other item requirements.   

You can contact our customer services by phone or letter

Office hours:  9.00am – 5.30pm, Monday to Friday, 9.00am – 5.00pm on Saturday, Closed Sunday.

Tel. 01214775222

Company address:  The Tool Box, 630 Bristol Road South, Northfield, Birmingham, B31 2JR

VAT Reg. Number: 389 4989 59

Payment

We accept PayPal, Debit / Credit Card and Bacs transfers.  Goods may also be paid for and collected from our retail shop.

All of the goods are UK stock and prices include VAT.

If you wish to combine the carriage costs of several items, please contact me for the exact cost prior to payment. (Subject to weight limits and the nature of individual products, this can provide a significant savings).

Where can I get my order delivered?

To comply with card issuer and PayPal conditions, we will use your PayPal Shipping Address or the registered card holder’s address for delivery of goods.

Please note:  You are able to add an additional address to your PayPal account before purchasing goods.

Deliveries made by courier to non-mainland UK addresses and certain remote locations (e.g. Scottish Isles, Isle of Man, Isle of Wight, Northern Ireland and the Scottish Highlands) will be subject to additional delivery charges and/or slightly longer delivery lead-times.

Post codes affected include; AB31-38, AB40-56, BT, HS, IM, IV, KA27-28, KW, PA20-88, PH4-44, PH49-50, PO30-41, TR21-25, ZE.

If you wish to purchase an item to be delivered to these areas, please e-mail me before placing a bid so I can quote an exact cost.

Payment of incorrect carriage costs will result in the dispatch of goods being delayed and a request being made for a further payment. If the correct carriage costs are not agreed and paid within a reasonable period of time, the sale will be cancelled and a full refund made.

Unfortunately we cannot deliver to non-UK destinations, including the Republic of Ireland.

Deliveries

We aim to despatch orders the same or the next working day.  Working days do not include weekends or public holidays.  Quoted delivery times are estimated and may vary during peak periods.

What if I am out when my product is delivered?

Goods delivered by courier will usually arrive between 9am and 5pm.  All courier deliveries must be signed for.  If you are out when the courier arrives, they may attempt to deliver to an immediate neighbour or leave the parcel at your local post office for you to collect. 

Either way, the courier will leave a card advising where the parcel has been delivered to.

Collection of orders:

If you purchase an item and wish to collect it from our retail Shop in Birmingham, please contact our Customer Services to allow us to make sure that the item and invoice are ready for you.

Refunds and Returns

Returns will be accepted for credit providing that the goods returned are complete and in good, unused condition.  Return shipping will be paid by the Buyer.  Notification of a return must be made within 14 days of your receipt of the goods. 

Warranty Claims

We must be notified of warranty claims before the goods are returned to us at your own expense.  We will then progress your claim and either return the goods to you free of charge or provide a refund, refund charges may apply in certain circumstances.

All manufacturers guarantees are shown where applicable and do not affect your statutory rights.

Items lost in post:  

It's very rare for parcels to be genuinely lost; however, they can on occasions be delayed by:

• Miss-routing in the delivery network or...
• Incomplete delivery addresses or...