Confidence EQ Equine Appeasing Pheromone Gel Calmer - Horse/Equine 5 Pack

£29.75 Buy It Now, FREE Shipping, 14-Day Returns, eBay Money Back Guarantee
Seller: wormers-direct-ltd ✉️ (28,935) 99.5%, Location: North Yorkshire, GB, Ships to: GB, Item: 221864588561 Confidence EQ Equine Appeasing Pheromone Gel Calmer - Horse/Equine 5 Pack. Listing Template 2018

Confidence EQ Equine Appeasing Pheromone Gel Calmer - Horse/Equine 5 Pack

Confidence EQ Equine Appeasing Pheromone Gel Calmer - Horse/Equine 5 Pack

ConfidenceEQ Equine Calmer Pack of 5 Sachets Product Details ConfidenceEQ  is designed to help reduce stress in your horse. It replicates the soothing signals a mare sends to her nursing foal. Based on the science of pheromone communication, ConfidenceEQ speaks to your horse in a language they instinctually understand. Apply the convenient single-packet gel to the nostrils of your horse and you'll see the science in action. You may even notice a flexing of the top lip called the Flehman Response. This natural behavior is how horses receive and interpret the pheromones, the first indication that the science of calming is at work.A synthetic copy of the equine appeasing pheromone. Since equine appeasing pheromone was identified, numerous studies have been conducted confirming its efficacy in controlling stress in commonly encountered situations in horses of all ages, including loading, travelling, environmental changes, training, events and social situations (weaning, farrier visits and vet visits).. The action of the gel works in 30 minutes and lasts approximately 2.5 hours after application.  Delivery Items will be dispatched within 1 business day of cleared funds being received.  Courier Delivery: If you have your item dispatched using our courier service this will include both signed for tracked delivery and insurance for the product delivery.  Your product should arrive within 2 business days.  24 hour Courier Delivery: If you have your item dispatched using our next day courier service this will include both signed for tracked delivery and insurance for the product delivery.  Orders must be received before 12 Noon for this service  If you live in one of the more remote parts of the UK then please remember that this service may take an extra day. Second Class Standard: This postage option does not include tracking or insurance.  The Royal Mail advises that this can take up to 5 business days. Returns We are happy to operate a returns policy as laid down by EU regulation but remind our customers that returns must be made within 30 days of receipt of goods. We request that in the unlikely case that you  would like to return an item you contact us first so we can amend our records accordingly. In you require any further details please don't hesitate to Contact us via our Ebay Shop  Thanks for looking

About Us

Wormers-Direct

In the same family hands for the last 38 years we specialise in Equestrian feeds and needs whilst at the same time supplying a comprehensive range of pet foods and general animal feeds.

We stock a vast range of leading brand horse supplements from Top Spec, Winergy, Equimins, Spillers, Natural Animal Feeds, Lamintech, Vetrofen, Gold Label, The Animal Health Co,Global Herbs and Verm-X. To complement our horse supplement range and treatments from from Carr Day and Martin and Hydrophane with healthcare such as Animal Lintex, Gamgee, Vetrap, Derma - Gell, Cortaflex & Global Herbs.

We have a range of pet products including bandages, flea treatments and general pet health care.

We have elected to provide a few of our products for sale on eBay and hope that you can find here a suitable product for your needs.

Delivery

Wormers-direct use the Royal Mail 2nd Class for all standard deliveries in the UK. Standard orders are sent out via second class post which should reach you in 3-5 working days.

We are happy to operate a returns policy as laid down by EU regulation but remind our customers that returns must be made within 14 days of receipt of goods.

We aim to dispatch all items within 3 days of payment.

Items purchased outside of working hours will be processed next working day.

Delivery is FREE to England, Wales and lower Scotland locations.

We only use hauliers and delivery companies that are vetted and work to our high standards.

All deliveries will require a signature

If you are not available to take delivery, item will be left in a 'safe place'

If your order is of a more urgent nature we can send by courier (to the main UK postcodes Outlying areas NOT included), a signed for delivery service.(The courier option price is displayed on the actual product page as prices do vary a little dependent on the size and weight of the package).

Wormers-direct endeavors to despatch all received before 1pm Monday to Friday on the same working using our Royal Mail service or 3rd party courier. If an order is placed outside of work hours, on a weekend or public bank holiday the order will be processed and dispatch on the next available working day. All orders are despatched promptly and are package correctly and we strive to ensure the order arrives to you in a timely manner. Due to human error and the use of third party road based couriers and pallet delivery networks delays can occur which are out of our control such are traffic issues, misrouted deliveries or lost in transit. We advise to order as far in advance of project so if any issues do arise we can rectify a problem caused by the 3rd party delivery company to reduce any delays of a project.

How we deliver

All our parcels are sent out via Courier Service or Royal Mail and usually delivered within 3-5 working days from ordering.

Delivery Information Requirement On Order

Contact Number

On all our eBay orders we require you supply us with an up to date mobile contact number during the checkout process for use with our courier tracking system, so you can be updated on your order and for ourselves or couriers to make contact with you should there be any issues. Failure to do so can result in late/non delivery.

Personal Details and Address

Please ensure during the checkout process on eBay that all of your personal details, contact information and full delivery address with House Name/Number, Road Name, Town, County and Post Code are all correct. This is to ensure couriers deliver to the correct address first time and we cannot accept eBay messages after purchasing to change address for delivery due to fraudulent claims. Your personal details are your responsibility and a failed or returned delivery due to no fault of our company or the delivery company will incur extra costs to you for a redelivery or a partial refund after recover of costs.

Safe Place to leave parcel or with Neighbour

Please provide information of a safe location or with a neighbour for the order to left if you are not in during the day when attempting deliveries are usually attempted. Please respond to any calling cards that are left by our couriers or phone calls from the pallet company must be answered or replied to immediately to reduce any failed deliveries. Any failed or returned to sender deliveries you are responsible for the original shipping costs, and a redelivery charges will apply.

Signing for delivery

Before you sign for the goods, please inspect the product inside the parcel to ensure that everything has arrived undamaged. We pack our goods extremely carefully and damages are rare, however, once you have signed for the goods it may not be possible to prove that the damage occurred before they came into your possession. If the goods are left without a signature, we must be notified of any damages or shortages within 24 hours of the delivery taking place. If you see any damage or the delivery is short at time of delivery, please ask to sign the courier service as damaged or short on delivery. Or again it may not be possible to prove that the damage or missing occurred or missing goods before they came into your possession.

Non Delivery

If after 4 working days of ordering you still have not received your order please contact us with your order number, contact number and the issue you are having. We can then investigate the non-delivery quickly for you and attempt to resolve it speedily. Non-delivery maybe due to an issue with a 3rd courier/Royal Mail or a delay on the stock being available in our warehouse. Delivery Terms and Conditions. We often charge less for postage and shipping than it actually costs us. If at any point you are required to pay a redelivery fee/returns charge, we will charge you our cost price - this may not be the same as what is shown on the listing. Heavier and Bigger Items are subject to higher delivery charges, please keep this in mind when requesting returns/redeliveries.

Damaged/Faulty Items

In the unlikely situation that any items received by the customer are faulty or damaged or short , we will replace them. All damages must be reported to us via the eBay My Messages system within 48 hours from delivery. In the event your item is damaged or unsatisfactory please do not accept delivery. A signature is acceptance of an item in good condition. If the order has been left without a signature under your instruction then the order is left at your own risk and we cannot be held responsible for theft or damage after the event of delivery. Once opening your order if something is questionable, please report it to us immediately attaching a photograph and description of the problem We will always work with you to resolve a problem.

Returns

Order Cancellation, Returns & Refunds

Cancelling an order

Should it be necessary for you to cancel an order after purchasing you will receive a full refund back through the eBay order cancellation system subject to the order not being dispatched. If the order is requested to be cancelled but has already been processed and dispatch a recover of the delivery fees will be apply to the refund amount. Please understand that by placing your order, we have already been charged eBay fees and by accepting the cancellation we can recoup those funds and provide you with a full refund.

Returns

If you wish to return a order that is no longer required please message us via the eBay message service so we can advise the best course of action on returning the order. Mistake order or no longer required orders are subject to the recover of delivery charges and collection charges should a collection be required. On bespoke items such as pond liners which are made at the time of ordering we cannot accept these items for return or will be subject to a 50% restocking fee charge. Natural products such as wooden tree stakes and fence posts are made from a living natural wood. Because of this the wood will contain knots, splits, cracks and will swell and contain in different conditions. All the timber we supply is pressure treated to increase the life of the stakes. We always advise ordering 10% more stakes than is required to cover any breakages in transit or if hammering the stakes in to the ground. On wrong item deliveries/goods damaged in transit or shortage delivery please advise us through eBay message service within 24 hours of receiving the order so we can investigate with our warehouse and couriers to get the issue resolved in a timely manner. Please DO NOT send the item back to us before contacting us.

Contact Us

The best way to contact us is through the eBay messaging system. You can send us a message by using the "Questions and answers" section towards the bottom of the page.

Feedback

We will always help you to have a 100% positive happy buying experience. Contact us if you are unhappy about any aspect of your purchase from us. We only want five star feedback from you so buy with confidence.

View Our Categories
  • Condition: New
  • Sub-Type: Horse Supplements
  • Brand: Ceva Animal Health
  • EAN: 3411112110445

PicClick Insights - Confidence EQ Equine Appeasing Pheromone Gel Calmer - Horse/Equine 5 Pack PicClick Exclusive

  •  Popularity - 61 watchers, 0.0 new watchers per day, 3,138 days for sale on eBay. Super high amount watching. 459 sold, 10 available.
  •  Best Price -
  •  Seller - 28,935+ items sold. 0.5% negative feedback. Great seller with very good positive feedback and over 50 ratings.

People Also Loved PicClick Exclusive