We aim to dispatch all orders received by 3pm same day (Mon– Fri)
ALL ORDERS come with a TRACKING NUMBER for delivery
Using Both National & International Couriers:
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- Delivery & Terms -
UK Delivery
All orders are dispatched with express trackable mail or courier delivery services.
Over 99% of all UK orders are delivered within 1-2 working days of dispatch, although occasional unforeseen circumstances may delay the receipt of your parcel so please allow up to 3 days for delivery. If we are unable to deliver you parcel within the specified time we will contact you as soon as possible.
International Delivery
Worldwide delivery options are available , if you are unable to find your country in our list then please e-mail us at [email address removed by eBay]
We will not be held liable for packages refused, returned or held by customs for delivery. Any local duties, taxes or customs charges are the responsibility of the buyer. We strongly advise that you contact your customs office, and ask about import regulations and restrictions prior to placing your order.
Returns Policy
We sincerely hope you enjoy your purchase and welcome any feedback you may have.
If you have any problems with your order, please do not hesitate to contact us –
We offer a very easy exchange and refund policy. If you change your mind within 30 days of receipt of your order, we will gladly exchange it or refund the purchase price.
Goods must be un-used and in the same condition as when sold for a full refund. Please ensure you use sufficient packaging to ensure a safe delivery. We aim to process all refunds within 24 hours of receiving the returned goods.
If you wish to exchange an item you may be liable for the additional postal fee. We will work this out on a order to order basis and we will endeavour to keep the return postage as low as possible. We will not charge any restocking or re-listing fees.
Return your goods to the address below with your full order details including name, address, reason for return and order number.
How do I pay additional postage charges?
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Debit/Credit Cards – Please call 01884 35551 – 01884 35561
Cheque – Make Payable to Karowi Ltd
Contact Details:
e-Mail – [email address removed by eBay]
Tel: 01884 35551 - +44 1884 35561
Bobby's Healthy Shop, Unit D5 Devon Business Park, Cullompton. EX15 1BS
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